AI Glossary
Sentiment Analysis
AI classification of emotional tone in text - used to prioritize urgent customer messages, flag escalations, or analyze feedback at scale.
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Accounts Payable Automation
AI-driven handling of invoice intake, three-way matching, approval routing, and payment execution - eliminating manual data entry and accelerating payment cycles.
AI GlossaryAgentic Workflow
A multi-step process executed autonomously by one or more AI agents, capable of planning, adapting, and self-correcting without human intervention at each stage.
AI GlossaryAI Agent
An autonomous AI system that perceives its environment, makes decisions, and executes multi-step tasks to achieve a defined goal - without needing a human to direct each step.
AI GlossaryAI Governance
The policies, controls, and accountability structures that ensure AI systems operate safely, ethically, and in line with business and regulatory requirements.
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